01

What makes Haitian Nomad different from other travel companies?

We plan every single detail of your trip — stays, transportation, Restaurant reservations, and the moments in between — so you can simply book, show up, and enjoy. We've hosted more than 10,000 travelers across 70+ countries and designed over 500 curated journeys, with more than 95% of our travelers coming back for another.

02

Who are Haitian Nomad journeys designed for?

Our journeys are designed for those who value authentic experiences, meaningful cultural connections, and seamless luxury but appreciate someone else taking on the planning and details. Whether you're traveling solo, as a couple, with friends, or as a family, you'll feel at home.

03

Do I need to travel with a group?

Not at all. We offer both scheduled group journeys and fully customized private travel experiences. Whether you're joining fellow travelers or planning something exclusively for your own group, we'll help you find the right fit.

04

Can I travel solo?

Absolutely. Most of our travelers join on their own and quickly become part of the group. Our itineraries are designed to encourage shared experiences while still allowing personal time.

05

How many people are usually in each group?

Group sizes vary depending on the destination, but we intentionally keep our journeys intimate to about a dozen guests which provides a more personal and immersive experience.

06

How do I know which trip is right for me?

Browse our upcoming trips by season, region, or journey type, or reach out to our team directly — we're happy to walk you through the options and recommend a journey that fits your style and schedule.

01

How do I book a trip with Haitian Nomad?

Choose a trip from our upcoming journeys, put down your deposit to lock in your spot, secure your travel insurance, make your monthly installment payments, we take care of the planning from there.

02

How long does it take to get started?

Getting started takes just a few minutes. Once you reserve your spot and submit your info, our team is alreeady hard-at-work preparing for your experience.

03

What forms of payment do you accept?

You can book and pay using major credit or debit cards and also by secure bank transfer which has a lower payment processing fee. All payments are secure and handled by our partners Wetravel and Stripe. Full payment details are shared with you during the booking process.

04

Is there a payment plan available?

Yes. All trips can be booked with a deposit followed by scheduled payments leading up to departure.

05

What is your cancellation and refund policy?

Cancellation terms vary by trip and are outlined at the time of booking. Check your trip's booking page for full details and terms and conditions.

06

Do I need travel insurance?

We strongly recommend travel insurance for every journey. It isn't included in your booking, but our team can point you toward trusted providers if you need guidance.

01

What's included in a Haitian Nomad trip?

We plan every detail — flights, accommodations, ground transportation, select meals, and curated experiences — so once you land, all you have to do is show up and enjoy.

02

What should I pack for a Haitian Nomad journey?

Packing guidance is tailored to each destination and shared with you ahead of departure, covering everything from climate and activities to cultural considerations for the trip.

03

Will I have free time during the trip?

Yes. While each destination is different, our itineraries are thoughtfully curated, we build in time for you to explore independently, rest, or simply take in the destination at your own pace.

04

What kind of accommodations do you use?

We hand-select accommodations that balance comfort, character, and location — from boutique hotels to unique stays that reflect the spirit of each destination. We only use 4-5 star accommodations.

05

Are meals included in the trip?

Select meals are included as part of your itinerary, giving you the chance to experience local cuisine, with free time built in to explore additional dining on your own.

06

What happens if something goes wrong during the trip?

Our team is reachable throughout your journey, including via WhatsApp, so help is always close by if plans change or you need support while traveling.

01

What is the difference between a group trip and a private trip?

Group trips follow a set itinerary alongside fellow travelers on a scheduled date, while private trips are built entirely around you — your dates, your group, and your vision for the journey.

02

How far in advance should I plan a private trip?

We recommend starting the conversation as early as possible, especially for milestone celebrations or larger groups, so we have time to design and confirm every detail.

03

Can I customize a private itinerary for a special occasion?

Yes. We regularly design private journeys around milestone celebrations, family reunions, and group getaways, tailoring every detail to the occasion.

04

What is the minimum group size for a private trip?

Private trips can be arranged for couples, families, or larger groups. Reach out with your group size and vision, and we'll help shape the right experience.

05

Do private trips cost more than scheduled group journeys?

Pricing depends on your destination, group size, and the level of customization involved. Contact our team for a personalized quote based on what you have in mind.

06

How involved will I be in planning a private trip?

As much or as little as you'd like. Share your vision and preferences, and we'll design the itinerary while keeping you involved in the details that matter most to you.

01

What is your cancellation policy?

Cancellation terms vary by trip and are shared at the time of booking. Review your trip's specific policy or contact our team with any questions.

02

How can I reach the Haitian Nomad team?

You can reach us anytime through our contact page or via WhatsApp, and our team will respond as quickly as possible. Please note that you'll get a faster response using the Whatsapp chat button or email which allows us to respond regardless of where we are in the world.

03

Where can I find your privacy and cookie policies?

Our Privacy Policy and Cookie Policy are available in the footer of our website and outline how we collect, use, and protect your information.

04

What happens in the event of a travel advisory or emergency?

Traveler safety is our top priority. If a travel advisory or unexpected event affects a destination, we communicate directly with travelers and adjust plans as needed.

05

Do you offer support while I'm traveling?

Yes. Our team remains available throughout your journey, including via WhatsApp, so you always have support close by.

06

How do I leave feedback about my trip?

We love hearing from our travelers. After your journey, you'll automatically receive an email to leave a review via Wetravel and/or or a feedback link--you're also more than welcomed to contact us directly.

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